Terms and Conditions
For more details on our promotions, you may refer to the details below:
Pre-order Terms and Conditions
When can I start to place my pre-order?
Pre-order starts on March 20, 2025 until March 27, 2025 in our participating stores:
- Retail stores: March 20-27, 2025, mall hours
BTB UPTOWN MALL and BTB ROBINSONS ERMITA cutoff on 5pm
- Beyond the Box Website: March 20, 2025 (12:01 AM) until March 27, 2025 (11:00 PM)
- Beyond the Box ShopeeMall: March 20, 2025 (12:01 AM) until March 27, 2025 (11:00 PM)
- Beyond the Box LazMall: March 20, 2025 (12:01 AM) until March 27, 2025 (11:00 PM)
Frequently Asked Questions:
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Where can I pre-order?
The pre-order for Apple iPhone 16e is available at all Beyond the Box, open__source by Beyond the Box (see full list of stores here), select Digital Walker retail stores (see full list of stores here), Beyond the Box Website, https://beyondthebox.ph/ , Beyond the Box Shopee, https://shopee.ph/beyondtheboxph and Beyond the Box lazada lazada.com.ph/shop/beyond-the-box/
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What are the perks that I can get for pre-ordering through retail stores?
WALK-IN PRE-ORDER AT ANY BEYOND THE BOX RETAIL STORES, OPEN__SOURCE BY BEYOND THE BOX AND SELECT DIGITAL WALKER RETAIL STORES WILL GET THE FOLLOWING FREEBIES AND UNBRICK INCENTIVE:
Guaranteed Premium Freebies worth up to P8,235! (Including unbrick incentive)
- For every pre-ordered unit, customers are entitled to get 1 set of freebies, see breakdown below:
- (1) Momax 1-Charge Flow GaN Charger
- (1) ESR Halo Lock Ring
- (1) Function101 Neat Cable
- (1) Earfun U-Boom Speaker
* Note: 14 days limited warranty for the freebies.
* Customers must claim the freebies within 30 days after the end of the pre-order duration. Failure to claim the freebies within the duration will lead to disqualification. Customers may still claim their purchased unit/s but no freebies will be given.
* Freebies may not be exchanged for cash or credit.
* Allow additional 14-21 days for the shipment. Some freebies will follow depending on availability.Additional gift when you unbrick your iPhone 16e!
If you pick-up and unbrick your pre-ordered device exactly on March 28, 2025 (Mall hours, 10AM Onwards), you will receive an exclusive gift from Beyond the Box / Digital Walker / open_source by Beyond the Box on top of the freebies.
For every pre-ordered device picked-up on DAY1-March 28, 2025, customers get 1 NATIVE UNION TOTE BAG
*Exclusive gifts may not be exchanged or returned.
* No warranty for this exclusive gift.
* Applicable to all retail pre-orders from Beyond the Box, Digital walker and open_source by Beyond the Box. -
What are the perks that I can get for pre-ordering through online stores?
ONLINE PRE-ORDER AT BEYOND THE BOX SHOPEE MALL, LAZMALL AND WEBSITE, WILL GET THE FOLLOWING FREEBIES AND UNBRICK INCENTIVE:
Guaranteed Premium Freebies worth up to P4,645 including UNBRICK!
For every pre-ordered unit, customers are entitled to get 1 set of freebies, see breakdown below:
- (1) Momax 1-Charge Flow GaN Charger
- (1) ESR Halo Lock Ring
- (1) Function101 Neat Cable
- (1) Native Union Tote Bag (Applicable for Shopee and Website Pre-orders only.)
* Note: 14 days limited warranty for the freebies.
* Freebies may not be exchanged for cash or credit.ONLINE PRE-ORDER THROUGH BEYOND THE BOX WEBSITE:
1. Enjoy cash/straight pricing on 3 months installment at 0% interest with HSBC, BPI & UnionBank
2. Free shipping for pre-orders within Metro Manila.
3. Earn BTB badges to receive discounts on your next beyondthebox.ph purchase.ONLINE PRE-ORDER THROUGH BEYOND THE BOX LAZMALL:
1. Enjoy cash/straight pricing on 3 months installment at 0% interest with Lazada Installment Payment Plan
2. Limited vouchers worth P2,500, valid for all UnionBank transactions
3. Free shipping for pre-orders within Metro Manila.ONLINE PRE-ORDER THROUGH BEYOND THE BOX SHOPEEMALL:
1. Free shipping for pre-orders within Metro Manila.
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How do I place my order?
Pre-orders will be accepted at the following retail stores / channels:
WALK-IN PRE-ORDER AT ANY BEYOND THE BOX, OPEN__SOURCE BY BEYOND THE BOX AND SELECT DIGITAL WALKER RETAIL STORES
a. Customers can pre-order at any Beyond the Box, open_source by Beyond the Box (see full list of stores here) and select Digital Walker retail stores (see full list of stores here).
b. Store staff will accommodate pre-orders. Take note that stocks may vary per size/color. It is not guaranteed that the unit you want will be available as this will be on a first come, first serve basis.
c. Customers will have to pay for the pre-ordered unit in full via any of the available payment methods in-store.
d. Our store staff will contact the customer once the order is ready for pick-up on March 28, 2025 onwards. Pre-ordered unit/s can be claimed at the same store where the customer pre-ordered. Availability date of the units will be within 7-21 working days from pre-order date. For provincial stores, availability may take longer, please allow us additional 10 working days to fulfill your orders.ONLINE PRE-ORDER THROUGH BEYOND THE BOX SHOPEE MALL, LAZMALL AND WEBSITE
a. Customers can visit the Beyond the Box online stores mentioned above to place an order.
b. Take note that stocks may vary per size/color. It is not guaranteed that the unit you want will be available as this will be on a first come, first serve basis.
c. Customers will have to pay for the pre-ordered unit in full via any of the available payment methods online.
d. Pre-ordered units will be shipped to the customer beginning March 28, 2025. Delivery to customers will be 7-21 working days depending on order date and delivery address. -
What are the available payment methods?
IN- STORE:
a. Cash
b. Debit / Credit Card Straight Charge
c. 3 / 6 / 12 / 24 / 36 months installment on applicable banks
d. Online bank transfer (BDO, BPI, and UnionBank)—for verification from 10:00 am-4:00 pm (Weekdays only)
e. eGifts from GiftAway
f. Home Credit
g. BillEase*Available payment options may vary per store
**Trade-in available via BoxTrade program at Beyond the Box and open__source by Beyond the Box
***Trade-in available via GEARTRADE program at Digital WalkerBEYOND THE BOX WEBSITE:
a. All major debit / credit cards (Visa, MasterCard, JCB)
b. 3 months installment on applicable banks
c. Online banking via DragonPay
d. Over-the-Counter non-banks via DragonPay
e. e-Wallets such as GCash, GrabPay, Coins.PH, Shopee Pay, and PayMaya
f. Cash Installments through TendoPay and BillEase
g. eGifts from GiftAway*You may visit here for more details.
BEYOND THE BOX SHOPEEMALL:
a. ShopeePay
b. SeaBank
c. SPayLater
d. Payment Center/E-wallet
e. Linked Bank Account
f. Credit/Debit Card
g. Online Banking
*You may visit here for more details.BEYOND THE BOX LAZMALL:
a. Lazada Wallet
b. GCash
c. Credit/Debit Card
d. Installments
- BDO Installment (with 3 months installment at 0% interest)
- Non-credit cardholder installment plans
e. Maya
*You may visit here for more details. -
Do I have to pay the full amount?
Yes, the full amount of the Apple iPhone 16e must be paid to confirm your pre-order and no refunds and cancellations will be accepted.
In response to heightened risk of credit card fraud or product theft, transactions made online will undergo a quick verification process. Rest assured that these verification efforts are set in place for our mutual safety and protection. All data information collected will be handled with utmost confidentiality and in accordance with the Data Privacy Act of 2012.
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What are the available delivery methods?
IN-STORE:
For customers who will pre-order via walk-in at any participating retail stores, store pick-up is the only option available. Customers must pick-up their unit at the same store where they placed their pre-order.
BEYOND THE BOX WEBSITE
For Metro Manila pre-orders, our own logistics team will be handling the delivery of your item. For provincial orders, we use LBC (with insurance) to ship your orders.
You may visit here for more details.
BEYOND THE BOX LAZMALL AND SHOPEEMALL
Shopee and Lazada couriers will handle the delivery of your item.
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Will I receive the Apple iPhone 16 immediately?
As this is a pre-order arrangement, the Apple iPhone 16e will be available for claiming on March 28, 2025.
For Retail store pre-orders, pre-ordered units from March 20-24 will be available for pickup from March 28. Units pre-ordered from March 25-27 will be available for pickup within 14-21 working days. For provincial stores, availability may take longer, please allow us additional 10-14 working days to fulfill your orders.*
*Freebies with shipping restrictions:
All Website pre-orders from March 20-25, 2025 will be shipped to the customer beginning March 28, 2025. For March 26-27, 2025 pre-orders, units will be delivered to the customer 7-14 working days from the launch day.
All pre-orders on Beyond the Box ShopeeMall and LazMall will be shipped to the customer on March 28, 2025. Delivery to customers will be 7 to 21 working days depending on order date and delivery address.
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Can I still make changes (Color, Model, Capacity, Payment Method, etc) to my order after placing it?
No, we will not be able to accommodate any changes for the pre-order.
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I have more questions, who do I contact?
You may contact the stores directly through the contact numbers listed here for Beyond the Box and open__source by Beyond the Box, for Digital Walker the contact numbers listed here.
For website orders, you may email us at inquiry@beyondthebox.ph and our Customer Engagement Team will gladly assist you.
For ShopeeMall and LazMall orders, you may send us a private message through your Shopee or Lazada app and our Customer Service Team will assist you.
The pre-order for Apple iPhone 16e is available at all Beyond the Box, open__source by Beyond the Box (see full list of stores here), select Digital Walker retail stores (see full list of stores here), Beyond the Box Website, https://beyondthebox.ph/ , Beyond the Box Shopee, https://shopee.ph/beyondtheboxph and Beyond the Box lazada lazada.com.ph/shop/beyond-the-box/