Frequently Asked Questions:
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1. Where can I pre-order?
The pre-order for Apple Mac mini M6 and M5 Pro are available at:
Retail stores:
- Beyond the Box (see full list of stores here)
- open__source by Beyond the Box (see full list of stores here)
- Digital Walker (see full list of stores here)Online store:
- Beyond the Box Website (https://beyondthebox.ph/) -
2. When is the pre-order duration?
- Retail stores: September 24-30, 2026, mall hours (beginning 9:00 AM only)
- Beyond the Box Website: September 24 (9:00 AM) until September 30 (11:59 PM) -
3. What are the perks that I can get for pre-ordering?
RETAIL PRE-ORDER
For retail pre-orders, get an additional* 2,000 Tech Bites points when you pre-order the Mac mini.
*Must sign up for Tech Bites loyalty programONLINE PRE-ORDER THROUGH BEYOND THE BOX WEBSITE
1. Enjoy 3 months installment with HSBC & BPI and up to 24 months with UnionBank
2. Free shipping for pre-orders within Metro Manila. -
4. How do I place my order?
Pre-orders will be accepted at the following retail stores / channels:
WALK-IN PRE-ORDER AT ANY BEYOND THE BOX, OPEN__SOURCE BY BEYOND THE BOX AND DIGITAL WALKER RETAIL STORES
a. Customers can pre-order at any Beyond the Box, open_source by Beyond the Box (see full list of stores here) and select Digital Walker retail stores (see full list of stores here).
b. Store staff will accommodate pre-orders. Take note that stocks may vary per specifications. It is not guaranteed that the unit you want will be available as this will be on a first come, first serve basis.
c. Customers will have to pay for the pre-ordered unit in full via any of the available payment methods in-store.
d. Our store staff will contact the customer once the order is ready for pick-up on October 14, 2026 onwards.
For provincial stores, availability may take longer, please allow us additional 10 working days to fulfill your orders.
e. Pre-ordered unit can be claimed at the same store where the customer pre-ordered.
f. Only the customer can claim the units. Authorized representatives are not allowed.ONLINE PRE-ORDER THROUGH BEYOND THE BOX WEBSITE
a. Customers can visit the official Beyond the Box website to place an order.
b. Take note that stocks may vary per specifications. It is not guaranteed that the unit you want will be available as this will be on a first come, first serve basis.
c. Customers will have to pay for the pre-ordered unit in full via any of the available payment methods online.
d. Fulfillment of stocks will be 16-28 working days after customer pre-ordered.
For provincial stores, availability may take longer, please allow us additional 10 working days to fulfill your orders. -
5. What are the available payment methods?
Retail Stores:
a. Cash
b. Debit / Credit Card Straight Charge
c. 3 / 6 / 12 / 24 / 36 months installment on applicable banks
d. Online bank transfer (BDO, BPI, and UnionBank)—for verification from 10:00 am-4:00 pm (Weekdays only)
e. eGifts from GiftAway
f. Home Credit
g. GGives*Available payment options may vary per store
SPECIAL BANK PROMOTIONS
*Available payment options may vary per store
**Trade-in available via BoxTrade program at Beyond the Box, Digital Walker, and open__source by Beyond the BoxBeyond the Box Website
a. All major debit / credit cards (Visa, MasterCard, JCB)
b. Up to 24 months installment on applicable banks
c. Online banking via DragonPay
d. Over-the-Counter non-banks via DragonPay
e. e-Wallets such as GCash, GrabPay, Coins.PH, Shopee Pay, and PayMaya
f. Cash Installments through TendoPay and BillEase
g. eGifts from GiftAwayYou may visit https://beyondthebox.ph/pages/payment-options for more details.
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6. Do I have to pay the full amount?
Yes, the full amount of the Apple Mac mini M6 and M5 Pro chips must be paid to confirm your pre-order and no refunds, changes, exchanges and cancellations will be accepted.
In response to heightened risk of credit card fraud or product theft, transactions made online will undergo a quick verification process. Rest assured that these verification efforts are set in place for our mutual safety and protection. All data information collected will be handled with utmost confidentiality and in accordance with the Data Privacy Act of 2012.
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7. What are the available delivery methods?
IN-STORE:
For customers who will pre-order via walk-in at any participating retail stores, store pick-up is the only option available. Customers must pick-up their unit at the same store where they placed their pre-order.
BEYOND THE BOX WEBSITE:
For Metro Manila pre-orders, our own logistics team will be handling the delivery of your item. For provincial orders, we use LBC (with insurance) to ship your orders.
You may visit https://beyondthebox.ph/pages/delivery-shipping for more details.
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8. Will I receive the Mac mini M6 / M5 Pro immediately?
As this is a pre-order arrangement, the Mac mini M6 / M5 Pro will be available for claiming beginning October 14, 2026.
For Retail store pre-orders, pre-ordered units from September 24 will be available for pickup from October 14, 2026. For provincial stores, availability may take longer, please allow us additional 10 working days to fulfill your orders.
All Online pre-orders will only be delivered and fulfilled 16-28 days after the customer pre-ordered. For provincial pre-orders, please allow us additional 10 working days to fulfill your orders.
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9. Got more questions? Get in touch with us here.
You may contact the stores directly through the contact numbers listed here for Beyond the Box and open__source by Beyond the Box, for Digital Walker the contact numbers are listed here.
For website orders, you may email us at inquiry@beyondthebox.ph and our Customer Engagement Team will gladly assist you.
The pre-order for Apple Mac mini M6 and M5 Pro are available at:
Retail stores:
- Beyond the Box (see full list of stores here)
- open__source by Beyond the Box (see full list of stores here)
- Digital Walker (see full list of stores here)
Online store:
- Beyond the Box Website (https://beyondthebox.ph/)